Return and Refund Policy

At THE HOUSS'E OF CREA, customer satisfaction is our top priority. If you're not completely satisfied with your purchase, we’re here to help.

Returns:

You can return any product within 7 days of receiving your order.
Items must be unused, in their original packaging, and accompanied by proof of purchase.
To initiate a return, contact our customer service team at hello@houseofcrea.com or 9319666200, and we’ll guide you through the process.

Refunds:

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, a refund will be processed within 7-10 business days to your original method of payment.

Exchanges:

We only replace items if they are defective or damaged. If you need to exchange an item, please contact us.

Please note that shipping fees are non-refundable, and return shipping costs are the responsibility of the customer unless the product was damaged or incorrect.

For any further assistance, feel free to reach out to our support team at hello@houseofcrea.com or 9319666200.